California State License Board #1068485
Privacy Policy
Effective Date: 5/1/24
This Privacy Policy describes how Noor Construction, Inc. collects, uses, stores, and protects information collected through https://noorcontractor.com/ and through your communications with us by phone, text message, email, and website form. It applies solely to information collected by Noor Construction, Inc. and not to any third party website you may reach through a link on our site.
Noor Construction, Inc. is a licensed general contractor operating in California under California State License Board number 1068485. By using this website or submitting your information to us, you agree to the practices described in this policy.
Information We Collect
We collect only the information needed to respond to you, prepare an estimate, and complete construction work. This includes the following:
Information you provide directly: Your name, phone number, email address, property address, project details, photographs or plans you send us, and any other information you choose to include in a form, text message, email, or phone call.
Project and contract information: Scope documents, change orders, permit and inspection records, schedules, invoices, and payment records associated with your project.
Payment information: Payment card and bank details are processed by our payment providers. We do not store full payment card numbers on our systems.
Automatically collected information: IP address, browser type, device type, referring page, pages viewed, and time spent on the site, collected through cookies and similar technologies.
Communication records: Records of calls, text messages, and emails between you and our team, retained for customer service, scheduling, dispute resolution, and legal compliance.
We do not knowingly collect information from anyone under 18 years of age. If you believe a minor has submitted information to us, contact us and we will delete it.
How We Use Your Information
We use your information to respond to your inquiry, schedule and prepare estimates, coordinate crews and deliveries, obtain permits and inspections, perform contracted work, process payments, provide warranty and customer service, meet legal and licensing obligations, and improve our website and services. Unless you tell us otherwise, we may also contact you about seasonal services, offers, or changes to this policy.
Mobile Information and Text Messaging
This section describes how we treat mobile phone numbers and messaging consent.
How we obtain consent: You provide your mobile number and consent to receive text messages by submitting our website form with the messaging consent box checked, by giving your number to our team by phone or in person, or by signing a document that includes messaging consent language. Consent to receive text messages is never a condition of purchase and is never required to receive an estimate or hire us.
What we send: Responses to your inquiry, appointment scheduling and reminders, estimate follow up, project status and crew arrival updates, material and permit updates, invoice and payment notices, and occasional promotional or seasonal messages.
Message frequency and rates: Message frequency varies based on your project and your interactions with us. Message and data rates may apply and are set by your mobile carrier.
How to opt out: Reply STOP to any message from us to cancel. You will receive one confirmation message and no further messages unless you opt back in. You may also opt out by calling 916-670-8262 or emailing [email protected]. Reply START to resume messages, or reply HELP for assistance.
No sharing of mobile data for marketing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Limited service provider access: We share your mobile number with our messaging platform and customer service providers only to the extent required to deliver the messages you requested. These providers are contractually restricted from using your information for any other purpose.
How We Share Information
We do not sell or rent your personal information to anyone. We share information only in the following circumstances:
Service providers: Subcontractors, suppliers, engineers, designers, permit expediters, scheduling and messaging platforms, and payment processors, limited to the information each needs to perform work for your project.
Legal requirements: Government agencies, building departments, courts, or law enforcement where required by law, permit process, subpoena, or licensing obligation.
Business protection: Where reasonably necessary to enforce a contract, collect an outstanding balance, defend a claim, or protect the safety of any person.
With your direction: Lenders, insurers, property managers, homeowner associations, or family members you ask us to coordinate with.
We do not share personal information with third parties for their own independent marketing purposes.
Cookies and Website Analytics
Our website uses cookies and similar technologies to keep the site functioning, remember your preferences, and understand how visitors use the site. Essential cookies are required for the site to operate. Nonessential cookies, including analytics and advertising cookies, load only if you accept them through our cookie banner. You may accept all cookies, accept essential cookies only, or change your choice at any time through our cookie banner or your browser settings. Rejecting nonessential cookies will not prevent you from requesting an estimate.
Some browsers transmit a Do Not Track signal. Because there is no common standard for responding to these signals, our website does not currently respond to them.
Data Security
We take reasonable precautions to protect your information both online and offline. Sensitive information submitted through our website is encrypted in transit. Access to personally identifiable information is limited to employees and contractors who need it to perform a specific job function, such as estimating, scheduling, billing, or customer service. Records are stored in access controlled environments. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain project records, contracts, permits, and payment records for the period required by California licensing, tax, and statute of limitations rules applicable to construction work. Inquiry and estimate records for projects that do not proceed are retained for a limited period for follow up and reference. Messaging consent and opt out records are retained as long as required to honor your preferences and demonstrate compliance.
Your Rights and Choices
You may exercise the following at any time by contacting us at 916-670-8262 or [email protected]:
Access: Ask what personal information we hold about you.
Correction: Ask us to correct information that is inaccurate or out of date.
Deletion: Ask us to delete information we hold about you, subject to records we are required to retain for legal, licensing, warranty, or tax purposes.
Opt out of marketing: Reply STOP to text messages, use the unsubscribe link in any promotional email, or ask us directly. Transactional messages about an active project or contract will continue as needed to complete your work.
Raise a concern: Tell us about any concern regarding our use of your data.
California residents may also request disclosure of the categories of personal information we collect, the purposes for which it is used, and the categories of parties with whom it is shared. We do not sell personal information and we do not share personal information for behavioral advertising across other companies' websites. We will not discriminate against you for exercising any of these rights.
Links to Other Websites
This website contains links to other sites, including suppliers and review platforms. We are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy statement of any site that collects personally identifiable information.
Changes to This Policy
We may update this Privacy Policy at any time. The effective date at the top of this page reflects the most recent revision. Material changes affecting how we use your information will be posted here before taking effect. The current version is always available at https://noorcontractor.com/policies/privacy-policy/.
Contact Us
Noor Construction, Inc. General Contractor California State License Board #1068485
Phone and text: 916-670-8262 Email: [email protected] Website: https://noorcontractor.com/ Hours: Monday through Sunday, 6 a.m. to 7 p.m. Pacific Time
If you believe we are not abiding by this policy, please contact us immediately by phone at 916-670-8262.
Thank you for your interest in Noor Construction, Inc.!
If you are considering a home remodeling project, we invite you to contact us today for a complimentary, no-obligation estimate.
If you have any questions or would like to schedule a free estimate, please give us a call at 916-670-8262.
We Look forward to seeing you soon!
SINCE 1989
We work with architects and designers, using our project management and construction expertise to create beautiful, functional structures.
We manage both new construction and residential repairs/restorations, even on occupied, operational sites.
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